Get in Touch With Us
Whether you have a question about one of our casino reviews, want to flag a detail that looks out of date, or have a suggestion for content you'd like to see, we're here to help. This page explains the best way to reach us and what happens after you do.
How to Contact Us
Email is the most direct and reliable route to our team. We read every message personally and aim to reply within two working days. You can reach us at [email protected].
To help us respond faster, a little context up front goes a long way. Let us know what your message is about — whether it's a question about a specific casino, a correction to something we've published, or something else entirely — and we'll make sure it reaches the right person straight away.
What We Can Help With
There's no wrong reason to get in touch. Here are the most common reasons readers reach out to us:
- Review and ratings questions — Not sure how we ranked a particular site, or want to understand what a rating reflects? Ask us and we'll walk you through our methodology.
- Free spins and bonus terms — If something about an offer seems unclear or you'd like more context on how free spins work at a specific casino, we're happy to help clarify.
- Corrections and accuracy — We take editorial accuracy seriously. If you've spotted something that looks wrong or out of date — an offer detail, a licence status, anything at all — please tell us. We'll investigate and update our content promptly.
- Suggestions for new content — Have a topic or casino you'd like us to cover? Reader input genuinely shapes what we research and publish.
- Partnership and commercial enquiries — If you represent a casino brand or an organisation and want to explore how we might work together, please introduce yourself and outline what you have in mind. We review all approaches.
- Responsible gambling concerns — If gambling has become a concern for you or someone you know, please mention this in your message. We will point you towards appropriate support services, including the National Council on Problem Gambling helpline at 1-800-522-4700, available 24/7.
What to Expect After You Write to Us
Every message is reviewed by a member of our editorial team — not an automated filter. You'll hear back from a real person who has actually read what you wrote.
We aim to respond within two working days. During particularly busy periods it may take a little longer, and we appreciate your patience. If your enquiry is time-sensitive, say so in your subject line and we'll do our best to prioritise it.
A Note on Our Editorial Standards
US Online Casinos is an independent comparison site. Our reviews cover licensed social and real-money casino platforms available to US residents, with particular focus on free spins offers and welcome bonuses. We research each platform and verify details against publicly available information — we don't claim to have deposited or played on every site we cover.
Our rankings reflect editorial assessment. Commercial relationships with the brands we list do not determine position — a casino cannot buy a higher rating. If you believe a review is unfair, inaccurate or missing important information, we want to know. Honest reader feedback makes our content better for everyone.
For context on how we compare casinos and what our ratings reflect, you may also find our best non-GamStop casinos page useful as a reference for our standards.
Responsible Gambling — A Standing Commitment
Casino games carry a built-in house edge, and outcomes are never guaranteed. If you use this site to research real-money gambling, please do so within your means and with clear limits in place. We'd rather you play less and enjoy it more than the other way around.
- Set deposit and time limits before you start playing.
- Never gamble with money you cannot afford to lose.
- Use self-exclusion tools if you need a break — most licensed platforms offer them.
- Seek support if gambling stops being enjoyable or begins affecting your finances or wellbeing.
The National Problem Gambling Helpline is available 24 hours a day, seven days a week: 1-800-522-4700. You can also text or chat online at ncpgambling.org.
Thank you for visiting. We look forward to hearing from you — and to making this site as useful as possible for anyone navigating the US online casino landscape.